Safe Play Commitment

Play Smart,
Play Safe with cgebet

cgebet believes that gaming should always be a fun and controlled experience. We are committed to supporting every Filipino player with the tools, information, and resources they need to keep gambling enjoyable — never harmful.

21+ Only PAGCOR Framework 24/7 Support
21+

Minimum Age Requirement

cgebet strictly enforces the PAGCOR-mandated minimum age of 21 years for all online casino and sports betting activities in the Philippines. No exceptions.

Gaming Should Always Feel Good

For the majority of Filipinos who play on cgebet, online gaming is exactly what it should be — an entertaining way to pass the time, catch some exciting PBA action, or try your luck on a JILI slot after a long day. But cgebet also recognizes that for a small number of players, gambling can stop being fun and start becoming a problem.

That's why responsible gaming isn't just a policy page for us. It's a real set of tools, features, and practices that we've built into the cgebet platform to help every player stay in control. Whether you're a casual bettor in Cebu or a regular live casino player in Makati, the same protections are available to you — always.

What is Problem Gambling?

Problem gambling happens when a person's gambling activity starts to negatively affect their finances, relationships, mental health, or daily responsibilities. It doesn't always look like an addiction in the traditional sense — sometimes it's a slow drift: spending more than you planned, chasing losses, or finding it hard to step away when things aren't going your way.

Recognizing the early signs is the most important step. cgebet provides self-assessment tools and practical guides to help you reflect honestly on your gaming habits — without judgment.

The cgebet Responsible Gaming Principles

  • Gaming is entertainment, not a source of income or a solution to financial problems.
  • Set a budget before you play and never exceed it, regardless of the outcome.
  • Never chase your losses. Every spin, hand, and bet is an independent event — past losses do not influence future results.
  • Take regular breaks. Step away from the screen, stay hydrated, and keep your session time reasonable.
  • Keep gambling in perspective. It should be one enjoyable activity among many — not the focal point of your day.
  • Reach out for help if you feel you're losing control. cgebet support is available 24/7, and there's no shame in asking.
Did You Know? PAGCOR, the Philippine Amusement and Gaming Corporation, mandates responsible gaming standards for all licensed online gambling operators. cgebet operates in alignment with the PAGCOR responsible gaming framework to protect Filipino players.
21+
Minimum age enforced at registration
24/7
Support available for at-risk players
5
Responsible gaming tools available
6mo
Minimum self-exclusion period
Warning Signs of Problem Gambling
  • Spending more than you can afford to lose
  • Borrowing money to fund gambling
  • Lying to family about how much you play
  • Gambling to escape stress or anxiety
  • Feeling restless or irritable when not playing
  • Chasing losses with bigger bets
  • Neglecting work, school, or family responsibilities

cgebet Responsible Gaming Tools

Every registered cgebet player has immediate access to these tools directly through their account settings. Use them proactively — you don't need to be in crisis to benefit from setting limits.

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Deposit Limits

Set a maximum amount you can deposit into your cgebet account per day, week, or month. Limit reductions take effect immediately. Limit increases require a mandatory 72-hour cooling-off period before they become active — giving you time to reconsider.

Session Time Limits

Set a maximum session duration. When your limit is reached, cgebet will automatically end your gaming session and log you out. This is one of the most effective tools to prevent extended, unplanned play — especially helpful for late-night sessions.

Reality Checks

Configure on-screen pop-up reminders at set intervals (every 30, 60, or 90 minutes) showing your current session duration and net gaming activity. These reality checks help you maintain awareness of how long you've been playing and whether you're up or down.

Cooling-Off Period

Temporarily suspend your cgebet account for a fixed period: 24 hours, 7 days, 30 days, or 90 days. During a cooling-off period, your account is inaccessible — no login, no deposits, no bets. Once activated, the cooling-off period cannot be cancelled until it expires.

Self-Exclusion

Permanently exclude yourself from the cgebet platform for a minimum of six (6) months, with options to extend to 1, 2, or 5 years, or indefinitely. Once activated, self-exclusion cannot be reversed until the minimum period has passed. cgebet will also remove you from all marketing lists.

24/7 Support Access

Our dedicated support team — staffed by Filipino agents fluent in English and Tagalog — is available around the clock via live chat to assist with responsible gaming requests. All self-exclusion and limit requests are treated with complete confidentiality and without judgment.

Are You Playing Responsibly?

Take a moment to honestly reflect on the questions below. If you answer "yes" to two or more of them, it may be worth taking a break and speaking with our support team or a qualified counselor.

No judgment here. This self-check is anonymous and purely for your own reflection. cgebet does not record your answers. The goal is simply to help you make informed decisions about your own gaming behavior.

Quick Self-Assessment

1 Do you find yourself spending more money on gambling than you originally planned?
2 Have you tried to cut back on gambling but found it difficult to stop?
3 Do you gamble to cope with stress, loneliness, anxiety, or problems at work or at home?
4 Have you ever lied to family members or friends about how much time or money you spend gambling?
5 Have you borrowed money or sold something to fund your gambling activity?
6 Do you feel restless, irritable, or anxious when you're not able to gamble?

If you answered yes to 2 or more: Please consider activating a cooling-off period or reaching out to our 24/7 live chat support. You can also contact our support team at [email protected].

How to Activate Your Protection Tools

Accessing cgebet's responsible gaming features takes less than two minutes. All tools are available directly inside your account — no need to contact support unless you prefer to.

  • 1
    Log in to your cgebet Account

    Visit cgebet.cam and log in using your registered mobile number and password. Make sure you're on a secure connection.

  • 2
    Go to Account Settings

    Click on your profile icon at the top right of the screen, then select "Account Settings" from the dropdown menu.

  • 3
    Select "Responsible Gaming"

    In Account Settings, find the "Responsible Gaming" tab. All available tools — deposit limits, session limits, reality checks, cooling-off, and self-exclusion — are listed here.

  • 4
    Configure Your Chosen Tool

    Select the tool you want to activate and follow the on-screen instructions. Limit reductions and cooling-off periods take effect immediately upon confirmation.

  • 5
    Confirm and Save

    Review your settings and confirm. You'll receive a confirmation notification via SMS and email. For self-exclusion requests, a brief identity verification step is required.

Strict 21+ Age Enforcement

The Philippines sets the minimum legal age for casino-style gambling at 21 years old, as mandated by PAGCOR. cgebet strictly enforces this requirement at every stage of the registration and verification process — no exceptions and no workarounds.

When you create a cgebet account, you are required to declare your date of birth and confirm that you meet the age requirement. We also conduct identity verification checks using government-issued Philippine IDs, and we may request additional proof of age at any time.

If at any point we discover that an account holder is under 21 years of age, the account will be immediately suspended and permanently closed, and any funds held in the account will be handled in accordance with PAGCOR regulations. cgebet reserves the right to forfeit winnings generated by underage users.

For Parents and Guardians: If you share a device with minors in your household, please ensure that parental controls are in place to prevent accidental or intentional access to online gambling platforms. Log out of your cgebet account after every session and never share your login credentials with anyone.
Age Verification Process
  • Date of birth declaration at registration
  • Government-issued Philippine ID upload (passport, driver's license, UMID, PhilSys ID)
  • Selfie photo verification matching the submitted ID
  • Additional verification may be requested before first withdrawal
  • Ongoing monitoring for age-related red flags
Accepted Age Verification IDs
Philippine Passport Driver's License UMID PhilSys / National ID Postal ID PRC ID SSS/GSIS ID
Play With Confidence

Enjoy cgebet — Responsibly and on Your Terms

300+ casino games, PBA and international sports betting, JILI slots, and live bingo — all available in Philippine Peso with GCash and Maya. Play smart, set your limits, and enjoy cgebet the right way. For players 21 years old and above only.

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21+ Only Responsible Gaming Reminder

cgebet is strictly for players who are 21 years old and above. Gambling is for entertainment purposes only. Never gamble with money you cannot afford to lose, and never use gambling as a way to solve financial problems.

If you or someone you know has a gambling problem, please use cgebet's self-exclusion tools or contact our 24/7 support team immediately. You can also seek guidance through the PAGCOR responsible gaming framework. Maglaro nang may responsibilidad.