cgebet Terms & Conditions

1. Acceptance of Terms

By accessing, registering, or using the cgebet platform (hereinafter "the Platform"), you ("the User", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (the "Terms"), as well as any supplementary policies referenced herein, including but not limited to the Privacy Policy and Responsible Gaming Policy. These Terms constitute a legally binding agreement between you and cgebet (hereinafter "the Company", "we", "us", or "our").

If you do not agree to these Terms in their entirety, you must discontinue use of the Platform immediately. Continued use of cgebet following registration or after any amendment to these Terms constitutes acceptance of the revised Terms in full.

2. Eligibility

To register and use cgebet, you must meet the following eligibility requirements:

• You must be at least 21 years of age or older, consistent with the minimum legal gambling age in the Republic of the Philippines as established by the Philippine Amusement and Gaming Corporation (PAGCOR).
• You must be a resident of or physically present in the Philippines at the time of registration and use. cgebet is designed exclusively for the Philippine market and does not accept players from jurisdictions where online gambling is prohibited.
• You must have the legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.
• You are not prohibited from gambling under any applicable law, self-exclusion agreement, or third-party restriction.
• You are acting on your own behalf and not on behalf of any third party, corporate entity, or undisclosed principal.

cgebet reserves the right to request documentation verifying your age, identity, and address at any time. Failure to provide such documentation within a reasonable timeframe may result in temporary suspension or permanent closure of your account and forfeiture of any balance or winnings.

3. Account Registration and Use

3.1 Account Creation

To access the full functionality of cgebet, you must create an account by providing accurate, complete, and current information during the registration process. You agree to provide:

• A valid mobile number or email address;
• Your full legal name as it appears on government-issued identification;
• Your date of birth;
• A secure password meeting the Platform's complexity requirements; and
• Such other information as may be required by the registration form.

All information provided must be truthful and accurate. Providing false, misleading, or fraudulent information constitutes a material breach of these Terms and may result in immediate account termination and forfeiture of funds.

3.2 One Account Per Person

Each individual may register and maintain only one (1) cgebet account. Multiple accounts registered by the same person, whether under different names, email addresses, or mobile numbers, are strictly prohibited. Multiple accounts may be identified through device fingerprinting, IP address analysis, payment method matching, or other technical means. If cgebet determines that you have registered or are operating multiple accounts, we reserve the right to:

• Close all accounts associated with you;
• Void any transactions, bets, or winnings derived from duplicate accounts;
• Forfeit any balance or bonus funds held in such accounts; and
• Permanently ban you from future use of the Platform.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your cgebet login credentials. You must not share your username, password, or two-factor authentication codes with any third party. You agree to notify cgebet immediately via live chat or email if you suspect unauthorized access to your account. cgebet shall not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to protect your login credentials.

4. Deposits and Payment Methods

4.1 Accepted Payment Methods

cgebet accepts deposits via the following methods as available on the Platform from time to time:

• GCash (Mynt – Globe Fintech Innovations, Inc.)
• Maya (PayMaya Philippines, Inc.)
• Bank transfer via BDO, BPI, Metrobank, and other major Philippine banks
• Over-the-counter payment via 7-Eleven Cliqq terminals
• Cryptocurrency (USDT TRC20)
• Such other methods as cgebet may introduce in the future

All deposits are processed in Philippine Peso (PHP). Cryptocurrency deposits are converted to PHP at the prevailing exchange rate at the time of deposit confirmation.

4.2 Minimum and Maximum Deposit Amounts

The minimum deposit amount is ₱100. Maximum deposit limits vary by payment method and account status. High-volume depositors may be subject to enhanced verification procedures consistent with Anti-Money Laundering (AML) regulations.

4.3 Deposit Fees

cgebet does not charge deposit fees for GCash, Maya, or bank transfers. However, third-party payment processors or financial institutions may impose their own transaction fees, which are outside cgebet's control and for which cgebet is not responsible.

4.4 Source of Funds

You warrant that all funds deposited into your cgebet account are derived from legitimate sources and are not the proceeds of criminal activity. cgebet reserves the right to investigate the source of any deposit and to request supporting documentation, including bank statements, proof of income, or other financial records, at its sole discretion. Failure to comply with such requests may result in deposit refusal, withdrawal delays, or account suspension.

5. Withdrawals

5.1 Withdrawal Methods

Withdrawals from your cgebet account may be requested via the same payment methods used for deposits, subject to verification and compliance checks. cgebet endeavors to process withdrawal requests within five (5) minutes for GCash and Maya transactions, and within 24 hours for bank transfers, under normal operating conditions.

5.2 Withdrawal Verification

Before processing any withdrawal, cgebet reserves the right to verify your identity, address, payment method ownership, and source of funds. You may be required to submit:

• A valid government-issued photo ID (Philippine passport, driver's license, UMID, or postal ID);
• Proof of address (utility bill, bank statement, or government correspondence issued within the last three months);
• Proof of payment method (screenshot of GCash/Maya wallet, bank account statement, or credit card scan with middle digits masked); and
• Such other documents as cgebet may reasonably request.

Withdrawals may be delayed or refused if verification documents are not provided within a reasonable timeframe.

5.3 Withdrawal Limits

Standard withdrawal limits are ₱50,000 per transaction and ₱500,000 per week. VIP account holders may be eligible for higher withdrawal limits. cgebet reserves the right to adjust withdrawal limits for accounts flagged for unusual activity or accounts subject to ongoing verification.

5.4 Withdrawal Fees

cgebet does not charge withdrawal fees for GCash or Maya transactions. Bank transfer withdrawals may incur a flat fee of ₱50 to cover interbank charges. All fees are disclosed at the time of withdrawal request and deducted from the withdrawal amount.

6. Bonuses and Promotions

6.1 Bonus Eligibility

cgebet offers various bonuses and promotions to eligible users, including but not limited to welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions ("Bonus Terms") published on the cgebet platform at the time of the promotion. By claiming a bonus, you agree to comply with the applicable Bonus Terms.

6.2 Wagering Requirements

Unless otherwise stated, all bonuses are subject to wagering requirements before funds may be withdrawn. The standard wagering requirement for cgebet bonuses is 15× (fifteen times) the bonus amount. For example, a ₱1,000 bonus requires ₱15,000 in total wagers before the bonus and any associated winnings become withdrawable. Game contributions toward wagering requirements vary:

• Slots: 100%
• Live casino (baccarat, roulette, blackjack): 50%
• Sports betting: 25%
• Bingo and fishing games: 100%

6.3 Bonus Abuse

cgebet prohibits all forms of bonus abuse, including but not limited to creating multiple accounts to claim bonuses repeatedly, colluding with other players, exploiting technical errors, or engaging in irregular betting patterns designed solely to clear wagering requirements with minimal risk. Any user found to be engaging in bonus abuse will have all bonuses and associated winnings voided and may be permanently banned from the Platform.

7. Game Rules and User Conduct

7.1 Game Integrity

All games on cgebet, including slots, live casino games, bingo, and fishing games, operate according to their published rules and Return to Player (RTP) percentages. Slot games use certified Random Number Generators (RNG) to ensure fair outcomes. Live casino games use genuine physical equipment (cards, dice, roulette wheels) operated by human dealers under studio supervision.

7.2 Prohibited Conduct

Users are prohibited from engaging in the following conduct on the cgebet Platform:

• Using automated software, bots, or scripts to place bets or interact with the Platform;
• Colluding with other players to manipulate game outcomes or share information in a manner that provides an unfair advantage;
• Exploiting software errors, bugs, or vulnerabilities for financial gain;
• Engaging in fraudulent chargebacks or payment disputes after funds have been used for gaming;
• Harassing, threatening, or abusing other users or cgebet staff via chat or messaging functions;
• Using offensive, obscene, or discriminatory language in public chat areas; or
• Attempting to hack, disrupt, or interfere with the Platform's operation.

Violation of any of the above prohibitions will result in immediate account suspension, forfeiture of funds, and potential referral to law enforcement authorities.

8. Responsible Gaming

cgebet is committed to promoting responsible gaming practices and provides tools to assist users in maintaining control over their gambling activity. We recognize that gambling, while entertaining for the majority of players, can become problematic for some individuals.

8.1 Age Restriction

cgebet strictly enforces the 21 years of age minimum age requirement for all users. Any account found to belong to a person under 21 will be immediately closed and all funds forfeited in accordance with PAGCOR regulations. cgebet employs age verification procedures at registration and reserves the right to request identity documents at any time.

8.2 Responsible Gaming Tools

All registered cgebet users have access to the following responsible gaming tools, available through the Account Settings section of the Platform:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you may deposit into your account. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
• Session Time Limits: Set maximum session durations after which the Platform will automatically end your gaming session and log you out.
• Reality Checks: Configure automated on-screen reminders at set intervals displaying your session duration and net gaming activity.
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours, 7 days, 30 days, or 90 days). During a cooling-off period, you will not be able to log in, deposit, or place bets. The cooling-off period cannot be cancelled once initiated.
• Self-Exclusion: Permanently exclude yourself from the cgebet Platform. Once activated, self-exclusion cannot be reversed for a minimum period of six (6) months. cgebet will take all reasonable steps to prevent excluded users from accessing the Platform or receiving promotional communications.

For more information about responsible gaming resources and support organizations in the Philippines, please visit our dedicated Responsible Gaming page.

9. Account Suspension and Termination

9.1 Suspension by cgebet

cgebet reserves the right to suspend or terminate your account at any time, with or without prior notice, if we have reasonable grounds to believe that:

• You have breached any provision of these Terms;
• You have provided false, misleading, or fraudulent information;
• Your account has been used for fraudulent, money laundering, or other illegal activity;
• You are subject to a self-exclusion order or regulatory restriction;
• Your account poses a risk to other users, cgebet, or the integrity of the Platform; or
• We are required to do so by applicable law or regulatory authority.

In the event of account termination for breach of these Terms, cgebet reserves the right to forfeit all balances, bonuses, and pending withdrawals in your account. Where an account is suspended pending investigation, funds will be held and released or forfeited following the conclusion of the investigation.

9.2 Voluntary Closure by User

You may request the closure of your cgebet account at any time by contacting our customer support team via live chat or email. Upon account closure, any remaining balance (less any applicable fees or outstanding obligations) will be returned to your designated payment method within ten (10) business days, provided that all verification requirements have been satisfied and no investigation is ongoing.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law:

• cgebet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of gaming opportunity;
• cgebet's total aggregate liability to you for any claims arising under these Terms shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim;
• cgebet does not warrant that the Platform will be uninterrupted, error-free, or free from technical failures, and shall not be liable for any loss resulting from such interruptions or failures;
• cgebet is not responsible for any losses resulting from your failure to maintain the security of your account credentials, including losses arising from unauthorized access by third parties; and
• cgebet shall not be liable for any loss or damage caused by events outside our reasonable control, including but not limited to telecommunications failures, internet outages, power failures, natural disasters, or government actions.

11. Dispute Resolution

11.1 Internal Dispute Process

If you have a complaint or dispute arising from your use of cgebet, you must first contact our customer support team via live chat or by emailing [email protected]. You must submit your complaint within thirty (30) days of the event giving rise to the dispute. cgebet will acknowledge your complaint within 48 hours and aim to provide a resolution within seven (7) business days of receipt.

11.2 Escalation

If you are not satisfied with the outcome of the internal dispute process, you may escalate your complaint to the applicable regulatory authority under the PAGCOR framework. All disputes not resolved by the internal process are subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

11.3 Governing Law

These Terms and all matters arising from your use of cgebet are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

12. Changes to Terms & Conditions

cgebet reserves the right to amend, modify, or update these Terms at any time at our sole discretion. When material changes are made, we will notify registered users via email or in-platform notification at least seven (7) days before the changes take effect. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most current version of these Terms will always be available at cgebet.cam/terms-conditions.